Start with the right details.
Count every section
A split box spring involves more than one piece. List each section and the mattress separately so the quote covers what you want removed.
Describe the route
Include the floor, stairs, elevator, corners, and loading access. Ask whether the frame needs to be dismantled to reach the box spring.
Agree on handling and disposal
Explain the infestation concern before booking. Confirm acceptance, containment materials, carrying, transport, and disposal with the responsible operator.