Start with the right details.
Tell us the size
Mattress size and quantity help define the job. Let us know whether a box spring or bed frame needs to go too.
Describe the way out
A mattress on an upper floor is a different job from one in a ground-floor room. Share stairs, elevator access, narrow hallways, and parking details.
Discuss the removal before moving it
Ask the operator about containment and the planned carry route before you move an infested item through your home or into a shared hallway.